I just placed an order, when will it ship?
We fulfil orders and start shipping on the date of purchase. Longest shipping times from our warehouse to your door-step will be 14 days.
Tracking numbers will be updated once your order has been shipped.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee. Customers have 30 days to return the item(s) for a full refund. Once we have received the product we will refund the full amount of your original purchase. Please Include the name and order number on the returned parcels.
Can I cancel my order?
Orders may be cancelled without any penalties! However, you must cancel your order before it ships. If the item has already been shipped, please use our easy return system to receive a full refund.
I have entered an incorrect address, what do I do now?
If you have misspelled or auto filled in an incorrect address, simply notify us via our 'Contact Us' page with your order number and the corrected address.
Do posters include a ™️Filmsvibez logo on them?
No, select posters on our shop demonstrate a Filmsvibez watermark logo to ensure customers know these are our branded and trademarked products.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help make your purchase and experience on our platform as pleasant as possible! Please send us an email and we will be happy to assist you.
If you wish to get a prompt response, please attach your order number and address the problem clearly.